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Terms of use

Fingerpost is run by Entropy Labs Ltd. By using this site you agree to these terms.

Last updated 9 November 2026

General information only

Everything on Fingerpost is general information to help you find your way. It is not medical, legal, financial or care advice, and it does not replace advice from a professional who knows your situation. Benefit amounts, rules and timescales change, so check the sources we link to before you rely on them.

Listings

Listings come from the organisations themselves and from public registers and directories. We take care over them, but details change and we cannot promise every detail is complete or current. A listing is information, not a recommendation or a guarantee of quality. Please check any service yourself, including its registration and its latest inspection report, before you choose it. Contracts and services are between you and the provider, not us.

Our connection to a listed company

Fingerpost’s founders also co-founded Visiting Angels Cheshire East, which is listed here, shown first and labelled “Founders’ company”. We always show other options too, and you are free to choose any provider.

Free service

Our plan, the call and any introductions are free. We take no payment from you for them.

Not an emergency service

If someone is in danger or seriously ill, call 999. For urgent medical advice, call 111.

Our responsibility

We provide this site with reasonable care and skill, but we cannot guarantee it will always be available or error-free. To the extent the law allows, Entropy Labs Ltd is not liable for loss that arises from relying on the information here or from dealing with a listed service, or for loss we could not reasonably have foreseen. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything the law does not allow us to limit. Your legal rights as a consumer are not affected.

Using the site

Please use the site lawfully and honestly. Do not try to disrupt it, copy it in bulk, or submit false or misleading details. The site’s text, design and our own images belong to us or are used with permission.

Governing law

These terms are governed by the law of England and Wales, and its courts have jurisdiction, although you may also be able to use the courts where you live.

See also our privacy notice, cookies and terms of use.