Money and forms
Free for every familyHelp with benefits and forms, free
Many older people miss out on money they are entitled to because the forms are long and confusing. We check what your family could claim and fill in the forms with you.
No costNo obligation to use any serviceWe call you
At a glance
Attendance Allowance in brief
It is paid weekly at one of two rates, depending on whether help is needed during the day, or both day and night.
Current rates on GOV.UK (opens in a new tab)- It is not means-tested. Savings, income and the value of their home do not count.
- They must have reached State Pension age and need help with personal care or supervision.
- It is not taxable, and it does not depend on National Insurance contributions.
- They can spend it however they like, including on care, a cleaner or taxis.
- Getting it can increase other benefits, such as Pension Credit and Council Tax Reduction.
- Faster rules apply for people nearing the end of their life.
How it works
We do the hard part with you
- Step 1
We check what they could claim
A short, friendly call to understand what is difficult day to day and which benefits may apply.
- Step 2
We fill in the form together
The Attendance Allowance form is long. We help you describe needs clearly and fully, in your words.
- Step 3
We stay with you
We help you gather evidence, and if a claim is turned down we explain how to ask for it to be looked at again.
Not just one form
Other help we can check
We look at the whole picture, so nothing is missed.
Attendance Allowance
For people over State Pension age who need help or supervision because of an illness or disability.
Council Tax reductions
Including the discount for someone living with dementia, and reductions on a low income.
Blue Badge
Parking closer to where you need to be, for people with mobility problems.
Carer's Allowance
For the person doing the caring, if they spend 35 hours a week or more.
Pension Credit
A for people on a low income, which can unlock other help too.
Council needs assessment
Asking the council for a free assessment, and knowing what to say.
Common questions
Does it cost anything?
No. Help with benefits and forms is free, whether or not you use any care.
Do we have to use a particular care company?
No. We will help with the forms either way, whoever provides care, or if nobody does.
Can you help if a claim has been refused?
Yes. We can help you ask for a mandatory reconsideration, which is the first step to challenge a decision.
Can you help someone who lives alone or far from family?
Yes. We can talk with them, with you, or with both of you together.
Ready when you are
One call is enough to get started.