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Patient Advice and Liaison Service (PALS)
Health service in Macclesfield
The Patient Advice and Liaison Service for East Cheshire NHS Trust, based at Macclesfield District General Hospital. It helps patients, relatives and carers with queries, concerns and information, and advises on making a formal complaint.
Cost
- NHS hospital and community services are free to use.
At a glance
- Services
- Patient advice and liaison
- Run by
- East Cheshire NHS Trust
Opening hours
| Mon to Fri | 8am to 5pm |
|---|
What they offer
- Advice on queries and concerns
- Help resolving problems with staff
- Guidance on making a formal complaint
- Information on NHS services
- Signposting to other agencies
Who checks them
Services like this are registered with the Care Quality Commission (CQC). You can look them up and read their latest report.
Sources
The details on this page come from these sources. A listing is information, not an endorsement.
Image source: the image supplied on the Live Well record (opens in a new tab).
Quick answers about Patient Advice and Liaison Service (PALS)
- What is Patient Advice and Liaison Service (PALS)?
- Patient Advice and Liaison Service (PALS) is a health service in Macclesfield. The Patient Advice and Liaison Service for East Cheshire NHS Trust, based at Macclesfield District General Hospital. It helps patients, relatives and carers with queries, concerns and information, and advises on making a formal complaint.
- Where is Patient Advice and Liaison Service (PALS)?
- Patient Advice and Liaison Service (PALS) is at Customer Care Team Office, Macclesfield District General Hospital, Victoria Road, Macclesfield, SK10 3BL.
- How do I contact Patient Advice and Liaison Service (PALS)?
- You can phone 01625 661449, or email ecn-tr.CustomerCareService@nhs.net, or visit eastcheshire.nhs.uk/Patients-Visitors/pals.html.
- What are the opening hours of Patient Advice and Liaison Service (PALS)?
- Mon to Fri 8am to 5pm.
- What does Patient Advice and Liaison Service (PALS) offer?
- Patient advice and liaison.
Before you call
Questions worth asking any health service.
- Do we need a referral?
- Who should we contact about accessibility needs?
- How will information be shared with their GP?
Where you’ll find them
Customer Care Team Office, Macclesfield District General Hospital, Victoria Road, Macclesfield, SK10 3BL
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Patient Advice and Liaison Service (PALS)
Health service · Macclesfield